With over 14 years' experience, a perfect understanding of the latest developments in IT security, and teams that are always one step ahead, we can offer you the best possible support:

• Security Needs Assessment: Start by evaluating the company's specific security needs, identifying critical assets, potential vulnerabilities and applicable regulations.
• Strategic planning: draw up a strategic plan for implementing MDR Support, defining objectives, monitoring perimeters, service levels and budget constraints.
• Selection of Tools and Technologies: Help companies choose the threat detection and monitoring tools best suited to their needs, taking into account the existing IT environment.
• MDR Solution Deployment: Implement the MDR solution, including deployment of security sensors, integration with existing systems and configuration of detection rules.
• Real-time monitoring: 24/7 surveillance of the company's IT environment to detect threats and suspicious behavior.
• Threat Analysis: Analyze alerts generated by the MDR solution to determine the severity of threats and take appropriate action.
• Incident Response: In the event of a confirmed threat, provide an immediate response to contain, neutralize and eradicate the threat, while minimizing potential damage.
• Evidence gathering: Collect evidence and information on incidents to support internal or legal investigations.
• Employee training: Raise employees' awareness of IT security, helping them to recognize potential threats and adopt appropriate security practices.
• Reporting and Analysis: Provide regular reports on security activities, alerts detected, incident responses and key performance indicators.
• Regulatory Compliance: Ensure that MDR monitoring and response activities comply with current cybersecurity regulations.
• Ongoing evaluation: Regularly assess the effectiveness of the MDR service, make improvements and adjust security strategies in line with evolving threats.
• Technical Support: Provide ongoing technical support to answer company questions and resolve security-related issues.
• Integration with Other Services: Ensure the seamless integration of MDR Support with other security and IT infrastructure services.

The support provided by IT SYSTEMES experts can play an essential role in the implementation of an MDR Support service, ensuring that the company is protected against IT threats and can respond effectively in the event of a security incident. These services aim to improve the company's security posture, reduce the risk of compromise and ensure compliance with security regulations.