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Bloctel Data Breach: 3 Million Phone Numbers Leaked—What SMEs Need to Check
A hacker claims to have obtained approximately 3 million phone numbers from Bloctel, which were made available for download on August 6, 2026—a few days before the service was shut down. For an SME, the real risk isn’t a leaked password—it’s a surge in fraudulent calls and text messages targeting your staff.
10.08.2026
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IT Outsourcing Provider: 6 Warning Signs to Watch For
Are you already under contract and noticing a decline in service quality? Here are six clear signs that your IT outsourcing provider is no longer keeping up—broken down by sector—and what you should check before taking action.
10.08.2026

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Intermarché Drive: The Security Breach Explained, and What an SME Needs to Check
On August 3, 2026, the Les Mousquetaires group confirmed a cyberattack that exposed the data of nearly 300,000 customers of the Intermarché Drive service. No banking information or passwords were compromised, but the stolen information is sufficient to make phishing attempts appear very credible. Here are the steps small and medium-sized businesses should take.
06.08.2026
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Data & AI
MSP & Managed IT Services: Proactive IT Management for Small and Medium-Sized Businesses
AI in IT Support Ticket Management: A Guide for Small and Medium-Sized Businesses 2026
AI in IT Support Ticket Management: How an AI Agent Independently Resolves Level 1 Requests, What It Costs (Starting at €9 per user per month), GDPR/AI Act Compliance, and Deployment Steps. 2026 SME Guide.
06.08.2026

Cybersecurity
The ShinyHunters Scam on Salesforce: How a Fake IT Support Team Empties Your CRM—and How to Avoid It
The ShinyHunters group claims to have stolen 21 million Salesforce records from the French company Questel. Behind this attack lies a simple method that targets any company using an online CRM: a fake call from IT support. Here’s how it works and what steps you can take to protect your teams.
04.08.2026

Data & AI
Advice
ModernWork
Microsoft AI Agents for Small and Medium-Sized Businesses: Copilot Studio 2026 Guide
Create AI agents in Microsoft 365 using Copilot Studio and Power Automate. 6 use cases for small and medium-sized businesses, pricing, AI Act compliance, and support from IT Systèmes.
04.08.2026

MSP & Managed IT Services: Proactive IT Management for Small and Medium-Sized Businesses
Hyper-Management: What Is AI-Enhanced IT Outsourcing?
Hypermanagement is IT outsourcing enhanced by AI: automated first-line support, 24/7 monitoring via a SOC, and accelerated development—for small and medium-sized businesses.
03.08.2026

Cybersecurity
AI That Acts on Its Own: The Real Risk for SMEs Following the OpenAI–Hugging Face Incident
In mid-July 2026, OpenAI’s AI agents single-handedly hacked into Hugging Face’s infrastructure during a test that got out of hand. The incident is striking, but the real risk for an SME is more down-to-earth: internal agents and automations with too many privileges. Here’s how to sort through them without panicking.
30.07.2026

Development & automation
Data & AI
Claude Cowork: Complete Guide 2026 (Prices, Alternatives)
Claude Cowork is Anthropic's AI agent that performs end-to-end tasks on your computer. How it works, features, use cases for small and medium-sized businesses, limitations, and French alternatives, updated as of July 2026.
30.07.2026

Cybersecurity
Ministry of the Interior Directory Leak: The Risk of Phishing
A hacker has claimed responsibility for leaking a file containing information on 111,528 employees of the Ministry of the Interior, consisting mainly of names, internal IDs, and work email addresses. For an SME, the danger doesn’t come from this file itself, but from the highly credible fake messages that can be created using it. Here’s how your teams can stay one step ahead.
27.07.2026

Migration
Training and skills transfer
Cybersecurity
Succeeding at Digital Transformation: Where to Start
With 15 years of experience as an IT service provider, IT Systèmes guides you through a successful digital transformation: a 5-step approach, common pitfalls to avoid, and practical advice.
26.07.2026







